Tried swiping, nope doesn't work. In order to restore to factory defaults, go to Settings and head to the Backup and Reset menu. There are many ways to back up your contacts, media and other information, so be sure to use the best option for your content. Yes. Any other tips? My name is Dustin (20 year expert) and am excited to help you today. While you wait you can use a tablet, laptop or desktop to search for phones with removable batteries. Hello and good day! Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Missing calls, cannot call out, etc. I cannot thank you enough for your help. now there is a frozen message can't delete even when it sa. Depending on your phone model, use the following steps to close an app that is not responding. Four the past four hours. 2. I've just logged in and saw your question waiting and I'm happy to assist you. I was calling about my Jitterbug phone. Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions. Sometimes phones freeze or stop responding. Did you try removing the battery by taking the back cover off? Even though this may seem really basic, you'd be surprised how often this simple step will fix many of your phone issues. We use cookies to give you the best possible experience on our website. Verify that your device is backed up before going on to the next step. I wish to stop using my Jitterbug. How to watch the OnePlus 8T launch event live! Remember what your device looked like when you first activated it? I liked that I could ask additional questions and get answered in a very short turn around. I cannot seem to call any one. Then simply charge the phone and turn it back on. About 1 year. my phone is completely frozen like the screen just doesn't respond. It was charged yesterday, but the light will not even come on today? If you can't power off the device this way, press the Power and Volume Down buttons at the same time until your device turns off. It is, Bought a new 2013 Ford c-max with Sync and Ford mytouch 5 weeks. All Discounted Items All Discounted Items. bla bla bla bla this and than bla my phone is frozen and it been on the same screen for 2 days. You can save yourself time and a lot of frustration by simply rebooting your "mini-computer." ), It is recommended to keep it at a slightly higher temperature than the environment so that the temperature of the phone goes up slightly. Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)? Further information can be found here: https://id4me.org/, The last section of the technical overview explains how to set up an ID4me account: https://id4me.org/documents, OnePlus announces OnePlus Buds Z and OnePlus Nord Special Edition. Tap the option to "Power off," then tap "OK." Wait several seconds for the device to completely power off. This expert is wonderful. I press a button and it make a long beeping sound. Its number is *****, and I bought it at the Georgetown TX Best Buy in November ****. Don't worry, this will not erase any information on your phone. It probably just needs some TLC, like power cycling, or even a reset. Swipe left and right to switch between apps. I can't get reliable, The screen has been frozen and I can't call out or receive, I have a Jitterbug flip phone and this is the 4th phone I, I would like to reconnect with my Jitterbug. If all of your experts are half as good, you have a great thing going here. http://www.mobile-unlocker.com/supported-phones/rs5wp7. Technician's Assistant: When did you last charge your phone? Jennifer Fonseca, bla bla bla bla this and than bla my phone is frozen and it been on the same screen for 2 days, 04/07/2019 by Yep, same issue. Mine won't turn on or off. Discount. Tried everything YouTube through at me too. Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Almost done! tried charging and still, I just received my new jitterbug and when I got it activated, The screen has been frozen and I can't call out or receive, I have a Jitterbug flip phone and this is the 4th phone I, I would like to reconnect with my Jitterbug. Failure to enter them after this type of reset may cause your phone to be locked out for security purposes. Get tips from pros & other customers, and get it handled faster: GetHuman-keghca started working on this issue, new phone jitterbug smart * has not been actvated **********. My phone just got activated. Make sure you have all passwords you'll need once it's time to set up your device again. Yesterday, was working fine 'til today. One of the simpler methods with dealing with issues on your device is just to restart it. If you’ve got an app that is just stuck and not working properly, you might think that hitting the home soft button will cure your woes. This is obviously a used phone!!! Bought a new 2013 Ford c-max with Sync and Ford mytouch 5 weeks ago. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. Its number is *****, and I bought it at the Georgetown TX Best Buy in November ****. He answered my question promptly and gave me accurate, detailed information. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. But seriously, sometimes it's the ONLY thing that'll work. Reseting a Frozen iPhone SE (1st Generation), 5, or Older Experienced in technical repair, troubleshooting and software related issues with various types of cellphones. Sometimes phones freeze or stop responding. Press and hold the Power button, until a window with power options appear. Wonderful service, prompt, efficient, and accurate. Thank you for all your help. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

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