Our Customer Service representatives are available from 8 a.m. to 5 p.m. Monday through Friday, excluding major holidays. In accordance with our Mission and Core Values, Ascension Saint Thomas is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. St.Thomas Hospital, Chethipuzha, Changanassery is such a legacy - a rich legacy with its fragrance lingering though generations. Here you’ll find information for St. Thomas Health patients. Please enter 2 or more letters of the last name. You can read how we use them in our privacy policy. The explanation of benefits lists the amount the hospital billed the insurance company, the amount the insurance company paid and the amount you owe. As part of our normal billing process, we make several attempts to contact you to let you know what portion of your bill you are personally responsible for. After your primary insurance provider has paid its amount, your secondary insurance will be billed. St. Thomas Health Care offers a range of occupational health services to support employers in maintaining a healthy, safe workforce while reducing the overall cost of health care for your company and employees. This includes wearing a face mask which is provided on site if you don't have one. If your treatment is to be paid by a third party, such as an overseas embassy, we will need a letter of guarantee for payment. The letter must state clearly that the embassy or sponsor will cover the total cost of care and make clear any exclusions to full payment. Use our online tool to check symptoms and get advice about next steps. You may receive notice from a collection agency if, after repeated attempts to contact you, we have not heard from you. Whether you are an athlete, a student or just need a physical for employment purposes, the board certified medical professionals at your local St. Thomas Health Care are happy to help. Please note that the consultant’s and anaesthetist’s fees are often charged separately. Ascension Saint Thomas offers financial assistance and financial counseling to address any financial concerns patients or families may have regarding their care. Read More>>, Accepting a wide range of health care plans, 1110 W La Palma Ave  Anaheim, CA 92801Â. We also accept cheques, but they need to be presented one week before admission. Site mapPrivacy policyTerms and conditionsAccessibilityContact us, Part of Guy's and St Thomas' NHS Foundation Trust, Guy’s Hospital, Great Maze Pond, London SE1 9RT, St Thomas’ Hospital, Westminster Bridge Road, London SE1 7EH, This form collects your information to enable us to deal with your enquiry. Please read this correspondence carefully, as it contains important information regarding the status of your account. In some cases, you may not need to notify your insurance company. Ascension specialists use their expertise in a specific area of medicine to support a complete care plan that's personalized to your needs. Unlimited access to St. Thomas Health Care network at one low monthly rate. To set up a payment plan, please contact our customer service department and they will be happy to help set your account up on a payment plan. Will you bill my primary and secondary insurance? Ascension Saint Thomas Rutherford and Ascension Saint Thomas Hospital West: Ascension Saint Thomas DeKalb and Ascension Saint Thomas Stones River. If you are filing with an insurance provider, you can expect a bill once we receive payment from your insurance company. Please be prepared to provide your account number – which is located at the top of the letter – and your insurance information. If your insurance information and/or changes are not supplied within the time frame allowing the facility to bill a claim on your behalf, any balance which would have been billed to your insurance may be considered your liability. St. Thomas Health Care is one of the top providers of unplanned medical care in the US. Generations beginning from 1951, cherish the unique medical care flavored with humanitarian services rendered by this magnificent medical institution. For your convenience, you can pay your medical bill online by clicking on one of the location links below. Do I need to let my insurance company know that I am in the hospital? If you have further questions about your balance or account which they are unable to answer, please contact our customer service department. Yes, we are happy to offer payment plans with no interest charged. While you were a patient there may have been physicians involved in your care that you did not see directly (i.e. For more information. This statement indicates the amount that has been paid by your insurance and any remaining balance you are required to pay. We are continually being added as a provider to group health plans, so be sure to check back here often for the latest list of insurance we accept. Currently, only the following locations support online bill pay: For payments made for dates of service prior to 10/1/2017, please use the following links: Where can I call with questions about my hospital bill? This depends on the services you will receive and your particular insurance policy and benefits. We understand weight loss can be difficult for some people. St. Thomas Asssurance Program now offers VIP Assurance. Proven Medical Weight Loss Program. Why was this done and what should I do? In these circumstances, you will be asked to pay for your treatment and then reclaim the cost from the insurance company. Your insurance company will send you an explanation of benefits (EOB) after your claim has been processed. If there is a balance due from you after the insurance company has paid its portion, we will send you a statement. If the final cost of treatment is lower than the deposit you paid, we will refund the difference in cost. We determine the amount you are responsible for after we have received payment or denial of payment from your insurance company. If you have been concerned about your weight and diet, visiting St. Thomas Health Care could be a step in the right direction. We will ask for this letter when you book, and it is required before your admission to hospital. We have direct arrangements with many of the UK’s leading private medical insurers. I keep getting bills from you. All rights reserved. Even if you make payments on your account but have not called us to set up a payment plan, your account will not remain in good standing. St. Thomas Health Care provides, vaccinations for childen as young as 12 months through seniors are administered by a physician, Nurse Practitioner or physician assistant. Please contact the collection agency directly for more information. Do you offer payment plans if I cannot pay in full? contusion or bone fracture, the doctors at St. Thomas Health Care have the skills and dedication to treat you Read More... St. Thomas Health Care accepts most health care insurance plans serving the majority of Americans. If a fixed price is not appropriate due to the complexity of the procedure, our reservations team can provide an estimate for the cost of treatment or surgery not included in package prices. All ERs at Ascension hospitals are open 24/7 to care for major illnesses and injury. I cannot pay my bill. Please be aware there may be actions you must take with your insurance company (such as updating your information or providing information on the cause of your visit) in order for the insurance company to pay your bill! Your customer service representative will guide you through the appropriate next steps based on the information you provide. If your claim is denied, the explanation of benefits will explain the reason for denial. Lose Weight Fast. It’s best to get pre-authorisation from your insurance company and confirmation from them that the treatment you are seeking is covered, so we can ensure everything is in place. The actual cost depends on length of stay, diagnostic tests and procedures carried out. We are continually being added as a provider to group health plans, so be sure to check back here often for the latest list of insurance we accept. Copyright © 2020 Ascension. At St. Thomas Hospital our philosophy of care represents more than a viewpoint; it’s a commitment. Please be prepared to provide the account number listed on your billing statement. VIP Extra Assurance gives you more for less. Please check the terms and conditions of your policy and details on any exclusions or maximum benefits or limits. If you are covered under an insurance policy or another party is responsible for your hospital bill, yet you receive a letter stating that you are responsible for the bill, please contact a customer service representative. Our billing department will send you letters/statements after the date of service regarding any outstanding balances. St. Thomas Health Care accepts most health care insurance plans serving the majority of Americans. You must contact us to set up a payment plan if you need to make monthly payments. From payment options and guidelines to insurance programs and financial aid, Ascension is here to assist you. Thank you for choosing Ascension Saint Thomas for your healthcare needs. When will I get my bill? Find us at more than 50 locations across the United States. From the receptionist and nurses, to the doctor, everyone was very kind and attentive. If you are paying for your own treatment or your health cover is limited, the hospital can offer a fixed price package for a broad range of operations. Howard Foundation is now part of the Doctors of Hope Foundation. Coronavirus (COVID-19) Update Ascension is working to keep our communities healthy during this time and prevent the spread of infection while continuing to care for those who need us most. If you have UK private health insurance, please tell us when you book and provide details of your insurance company and policy number. Click to learn more. If you would like further details on paying for your own treatment, please contact our reservations team on 020 7188 5197. It’s best to get pre-authorisation from your insurance company and confirmation from them that the treatment you are seeking is covered, so we can ensure everything is in place. How will I know if my insurance company has paid my bill? Staying safe. Our team will support you at every stage, whether you have private medical insurance, wish to pay for your own treatment or are coming to us through an embassy, third party or sponsor. More opening soon! If you are paying the bill yourself (if you are not filing with an insurance provider), you should receive a bill within 10 days after you receive service. Ascension is working to keep our communities healthy during this time and prevent the spread of infection while continuing to care for those who need us most. Read our. St. Thomas Hospital Chethipuzha | 203 followers on LinkedIn | Blessed for Healing. It is generally a good idea to review your insurance policy and benefits before receiving medical services. The most common reasons for denial of a claim: We recommend you contact your insurance provider to determine specifically why your claim was denied. In order to provide you reliable billing services, it is important that you notify us of changes in your insurance coverage in a timely manner. Why do I need to call the insurance company if they do not pay? Ascension Saint Thomas Rutherford and Ascension Saint Thomas Hospital West: 615-222-6638 or 800-242-7416 Ascension Saint Thomas Hospital Midtown: 615-284-5340 or 800-489-5604 Ascension Saint Thomas Hickman: 877-664-4076

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