People who have Medicare or who are about to become eligible for Medicare can meet with a counselor to learn about benefits and options available. Counselors are hosted at Councils on Aging and other community settings. How much do you agree with the following statements in the scale of 1, Strongly Disagree, to 5, Strongly Agree? Review current coverage; compare costs and benefits of options available. The SHINE Program assists elders and individuals with disabilities in understanding their Medicare and MassHealth benefits and other health insurance options. People who have Medicare or who are about to become eligible for Medicare can meet with a counselor to learn about benefits and options available. The SHINE (Serving the Health Insurance Needs of Everyone) Program provides free health insurance information and counseling to all Massachusetts residents with Medicare and their caregivers. If you would like to volunteer for the SHINE Program, or are interested in recruiting a SHINE Counselor for your site, within Boston, please contact Ethos at 617-522-9270 or email SHINE@ethocare.org. The SHINE program ensures that Massachusetts residents with Medicare and their caregivers have access to accurate, unbiased and up-to-date information about their health care options. bobj=document.getElementById('textsizeselector'); SHINE counselors are extensively trained and re-certified annually by the Executive Office of Elder Affairs. In addition, regional program directors supervise bilingual staff at several community service agencies who have been trained and certified to provide SHINE counseling statewide to beneficiaries with limited English proficiency (LEP). The SHINE Program is administered by the Massachusetts Executive Office of Elder Affairs in partnership with elder service agencies, social service and community based agencies and Councils on Aging. It was initially tested in three pilot sites for two years before expanding to eight Regional Programs in 1988. Ethos hosts the SHINE program in Boston. Our SHINE counselors help Medicare beneficiaries save thousands of dollars on their health care costs each year through unbiased plan comparisons and knowledge of various assistance programs and resources. Review current coverage; compare costs and benefits of options available. The program is partially funded by the federal agency Centers for Medicare & Medicaid Services. Simplify the language and explain how the components work. In 1985, in response to this problem, the Massachusetts Executive Office of Elder Affairs (Elder Affairs) started the Serving Health Information Needs of Elders (SHINE) Program. SHINE counselors can: Help Medicare beneficiaries and their caregivers navigate the complex health insurance options. SHINE counselors are available to meet with individuals in person through one-on-one counseling, via telephone, email and through public education presentations. They will make referrals when appropriate. bobj=document.getElementById('textsizeselector'); The SHINE Program (Serving Health Information Needs of Everyone) is a state health insurance assistance program that provides free health insurance information, counseling and assistance to Massachusetts residents with Medicare and their caregivers. function showTextSelector() { For all other areas, please contact your local regional SHINE Program Director at: 1-800-AGE-INFO (1-800-243-4636). SHINE Program: Free Health Insurance Information. A SHINE counselor will help you: Understand your … The Massachusetts SHINE Program was one of the model state programs used to develop the national SHIP system that began operating in 1993. if(bobj) { bobj.style.display='none'; } If I join a Medicare HMO, will I have to change physicians? Counselors also review present coverage, provide written benefits comparisons, prevent consumers from buying unnecessary or duplicate coverage, and help prepare health benefit claim forms, appeals, and applications. Counselors become certified by the Executive Office of Elder Affairs in many areas of health insurance, including Medicare Part A, Part B, and Part D; Medigap insurance, Medicare HMOs, retiree insurance plans, prescription drug programs, Medicaid, Medicare and other programs for people with limited resources. Currently, 14 Regional SHINE Programs provide information, counseling and assistance services to Medicare beneficiaries and their family members and caregivers throughout Massachusetts. Ethos is a private, not-for-profit organization that promotes the independence, dignity, and well-being of the elderly and disabled. The grant allowed Elder Affairs to expand the Program statewide. SHINE counselors are committed volunteers or agency staff who receive extensive training. Mass.gov® is a registered service mark of the Commonwealth of Massachusetts. The Regional SHINE Programs are administered in partnership with local Councils on Aging, Area Agencies on Aging and Aging Services Access Points and provide services at the local level in almost every community in the state. Would you like to provide additional feedback to help improve Mass.gov? When can I buy a Medigap policy? In all aspects of its work Ethos supports family caregiving, fosters social interaction and respects cultural diversity. Boston SHINE Program Assist those with limited resources enroll in helpful programs. SHINE volunteers and … The grant allowed Elder Affairs to expand the Program statewide. Help Medicare beneficiaries and their caregivers navigate the complex health insurance options. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. I am also a member of the American Counseling Association. Problem displaying Facebook posts.Click to show errorfunction cffShowError() { document.getElementById("cff-error-reason").style.display = "block"; document.getElementById("cff-show-error").style.display = "none"; }, Mental Health, Caregiver and Dementia Support Programs. Do not include sensitive information, such as Social Security or bank account numbers. Where can I get help paying for my prescription drugs? Can I get help paying for the monthly premium. We will use this information to improve the site. Jamaica Plain, MA 02130 C/O Ethos Does Medicare or Medigap insurance pay for nursing home or home health care? A committed volunteer who is trained and certified by the Executive Office of Elder Affairs in many areas of health insurance, including Medicare Part A, Part B, and Part D; Medigap insurance, Medicare HMOs, retiree insurance plans, prescription drug programs, Medicaid, Medicare assistance programs (QMB, SLMB and QI), and other programs for people with limited resources. SHINE counselors help seniors and all Medicare beneficiaries understand their rights and benefits under Medicare and their other health insurance coverage. Which Medigap policy is best for me? provides free health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers and is administered by the Massachusetts Executive Office of Elder Affairs in partnership with Minuteman Senior Services and is partially funded by the federal Administration for Community Living. Do I qualify for Supplemental Security Income ( SSI). This page, How can a SHINE counselor help me?, is, Find ways you can save money on your prescription drugs and health insurance, Help you apply for programs that will lower your costs, Select the Medicare prescription drug plan that covers your medications, in the scale of 1, Strongly Disagree, to 5, Strongly Agree, Professional Training & Career Development. Call today: 1-800-963-5337. To schedule an appointment with a counselor call: 617-522-9270 or contact your local Regional SHINE Program Office or senior center at: SHINE Telephone Directory by Town (PDF) . Top-requested sites to log in to services provided by the state. Counselors may review present coverage, provide written comparisons of plans, protect Medicare beneficiaries from paying for bills they should not pay, and prevent paying for unnecessary duplicate coverage. Your feedback will not receive a response. } Contact the Senior Center to setup a date and time. Simplify the language and explain how the components work. SHINE@ethocare.org. When can I sign up for Medicare Part B? }, Minuteman Senior Services26 Crosby DriveBedford, MA 01730, (781) 272-7177 (888) 222-6171 (toll free)MassRelay: 711 or1-800-439-2370 (TTY/ASCII), © 2020 Minuteman Senior Services, Inc.      Home  |  About Us  |  Our Services  |  Resources  |  Join Our Team  |  Support Us  |       Contact Us  |  Privacy Policy. What do “balance billing” and “accepting assignment” mean? 555 Amory Street Counseling can be conducted over the phone or at a counseling site in your community. Most counselors are volunteers. if(bobj) { bobj.style.display='block'; } SHINE Counselors are available throughout the state at local Councils on Aging, senior centers, elder service agencies, hospitals and other community based agencies. function hideTextSelector() { In October of 1992, Elder Affairs received a federal grant from the Centers for Medicare & Medicaid Services (CMS) under the Health Insurance Information, Counseling and Assistance Grant Program. Ethos achieves its mission through the coordination and delivery of high-quality, affordable home and community-based care. How do I appeal a denial of service under Medicare or a Medicare HMO? SHINE counselors can answer your questions about Medicare and also help you make decisions about your benefits. This form only gathers feedback about the website. Services are available to Massachusetts residents for assistance with Medicare Parts A&B, Medicare Advantage Plans, Medicare Prescription Drug Coverage (Medicare Part D), Medicare Supplement Plans, MassHealth and various assistance programs for people with limited resources. SHINE counselors can answer your questions about Medicare and also help you make decisions about your benefits. Counselors also help with claim forms and applications. T: 617-522-9270 The SHINE Program provides free health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers and is administered by the Massachusetts Executive Office of Elder Affairs in partnership with Minuteman Senior Services and is partially funded by the federal Administration for Community Living. What is “Medicare + Choice” or a “Medicare Health Plan”? The Centers for Medicare & Medicaid Services funds 53 State Health Insurance Assistance Programs (SHIPs) across the nation.

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